Strategy and Innovation

‘Strategy and innovation’ is the heading of this web page. It is a sensible heading, as the two terms are often mentioned in one breath. But why? A strategy is definitely not an example of an innovation and an innovation is not an example of a strategy.

The reason, obviously, is that a good strategy for the year 2020 always includes innovations. When it comes to the implementation of a modern strategy, there is a lot to innovate in the process of implementing the strategy to achieve the goal of the strategy at all (for example: turnover doubling or world domination).

It all sounds abstract and it is, so let's make it concrete. Consider an Internet platform like Facebook. If this company were to choose a new strategy, you know that for the platform, the website, this would lead to dozens if not hundreds of adjustments and innovations. Innovations are then the solutions that have not yet been thought of.

How very different, by the way, innovation used to be. Back then, you thought of a product or a service, and you immediately came up with the idea how that product or service would be created. From A to Z, it was a sophisticated process. Nowadays, it is a matter of experimenting, of trial and error.

Does this trial and error also apply to strategies? At least in new business development, which is often the most adventurous side of a strategy, failure has become acceptable. At least, if failure means that from failure you move on to success. Because when it comes to strategies, times are merciless. Organizations that do not have a strong strategy and corresponding plan risk being quickly overtaken by competitors, old or new. There should be room for experimenting in this age of social innovation. But time is always limited – given that competitors are also feverishly trying to innovate. The objective these days is nearly always implementing digital transformation or a digital transition.

Disruptive innovation

With the advance of digitalization, strategies sometimes become such radically different concepts that they can disrupt entire sectors. This is called disruption and is the starting point for changing value chains. Disruptive innovations increasingly force companies to enhance and then maintain their agility. Agile organizations respond more easily and quickly to trends and developments in the market. Digitalization is nearly always at the heart of a new strategy, that much is clear. But there is more to it than that because our society is also changing radically in other ways. And finally, what about the effect of digital business processes and cloud computing, which facilitate working from home and support agile organizations?

Mission and Vision

In addition, consumers increasingly expect that companies and other organizations have a good story to tell: a story that pays attention to the environment, climate, stakeholders internationally and their own employees. Focusing on social impact is the overall theme, as it has also been named as an important theme by Management Scope, alongside diversity. Social impact usually comes down to sustainability, but socially acceptable policies, the ‘S’ of ESG (environmental, social & governance) are also becoming an increasingly important focus point for organizations.

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Willemien Terpstra (Gasunie): ‘Setting up new energy systems is the only way’

In 2025, hastening the energy transition is not only necessary to stop climate change. A green economy also strengthens Europe’s strategic autonomy. Under the leadership of Willemien Terpstra, Gasunie is building a future energy system. ‘We are at a tipping point, and we want to keep the industry on board.’

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The world of food is changing. This means that companies and organizations in (and around) the food industry will also need to adapt. Fortunately, the future of food offers many opportunities, certainly also for the Netherlands. It will, however, require courage, long-term thinking and, above all, the ability to change. Pim Rossen and Roger van Engelen of strategic consultancy Kearney outline the challenges and opportunities.

Rinke van de Rhee and Mario Suykerbuyk are working under pressure facilitating the energy transition. As CDO of regional grid operator Alliander and CIO of high-voltage grid operator TenneT respectively, they are ensuring that the electricity grid is ready for the future. ‘To what extent is the energy transition a digital transformation? Completely.’

The future of food: Winning in a tough market

The world of food is changing. This means that companies and organizations in (and around) the food industry will also need to adapt. Fortunately, the future of food offers many opportunities, certainly also for the Netherlands. It will, however, require courage, long-term thinking and, above all, the ability to change. Pim Rossen and Roger van Engelen of strategic consultancy Kearney outline the challenges and opportunities.

Process intelligence in the energy transition

Rinke van de Rhee and Mario Suykerbuyk are working under pressure facilitating the energy transition. As CDO of regional grid operator Alliander and CIO of high-voltage grid operator TenneT respectively, they are ensuring that the electricity grid is ready for the future. ‘To what extent is the energy transition a digital transformation? Completely.’

International growth is a spearhead for Achmea. The cooperative insurer wants to enter new markets with online insurance, among other things. ‘We are at the forefront of digitalization in the Netherlands and see opportunities in other countries,’ says director Robert Otto.

Since the COVID-19 crisis, the notion that the world is controllable has steadily faded into the background. We have entered an era of scarcity, prompting a reevaluation of how businesses, governments, and knowledge institutions can best collaborate. Johan Kerver of evofenedex discusses the three principles underpinning a new model for successful public-private partnerships.

Grid operators and network companies in the Netherlands are pulling out all the stops to connect a more sustainable Netherlands to the electricity grid. Meanwhile, the industry itself is grappling with massive personnel shortages. The three executives at our roundtable are positive about the energy transition, even though their job roles have changed beyond recognition. To achieve what seems like an impossible task, innovation, speed, and bold choices are essential. ‘We simply have to achieve it. We need to push forward.’

Robert Otto (Achmea): 'I want to accelerate the growth of our international activities'

International growth is a spearhead for Achmea. The cooperative insurer wants to enter new markets with online insurance, among other things. ‘We are at the forefront of digitalization in the Netherlands and see opportunities in other countries,’ says director Robert Otto.

The world is not fully controllable, but public-private collaboration is

Since the COVID-19 crisis, the notion that the world is controllable has steadily faded into the background. We have entered an era of scarcity, prompting a reevaluation of how businesses, governments, and knowledge institutions can best collaborate. Johan Kerver of evofenedex discusses the three principles underpinning a new model for successful public-private partnerships.

Heleen Cocu-Wassink, Trudy Onland and Mariëlle Vogt: 'We need to learn to experiment'

Grid operators and network companies in the Netherlands are pulling out all the stops to connect a more sustainable Netherlands to the electricity grid. Meanwhile, the industry itself is grappling with massive personnel shortages. The three executives at our roundtable are positive about the energy transition, even though their job roles have changed beyond recognition. To achieve what seems like an impossible task, innovation, speed, and bold choices are essential. ‘We simply have to achieve it. We need to push forward.’

Jeroen Dijsselbloem (Mayor of Eindhoven): 'Pursuing Collaboration Opens Up Huge Opportunities'

The significant development in the Brainport Eindhoven region means that, in the short term, everything is under pressure. ‘We need to develop a huge amount of infrastructure, and it should have been ready yesterday,’ says Mayor Jeroen Dijsselbloem, who actively seeks collaboration with businesses to address social issues. ‘Shared interests are at the crux of successful public-private partnerships.’

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Frans Muller (Ahold Delhaize): ‘We Aim to Grow Faster Than the Market’

Under the leadership of CEO Frans Muller, Belgian supermarket chain Delhaize merged with the Dutch Ahold. Muller reflects with pride on that merger but is first and foremost focused on the future, as shown in the recently presented group strategy update.

Harold Van Den Broek (Heineken): 'No Blank Cheques On ESG Designation'

Heineken's Chief Financial Officer, Harold van den Broek, is executing his strategic and sustainability agenda in a tumultuous climate of rising prices and pressured profit figures. According to the CFO, shareholder value creation will give way to stakeholder value creation.

Ronald Paul and Tjark Tjin-A-Tsoi: ‘Do Not Nip Innovation in the Bud’

The logistics sector experiences many challenges and an overarching problem: the public-private cooperation that should move the sector and the Netherlands forward is under strain due to a lack of decisiveness. According to Tjark Tjin-A-Tsoi, CEO at TNO, and Ronald Paul, figurehead of Top Sector Logistics, lack of innovation is a threat to Dutch prosperity. They call on government and industry to act more decisively. ‘We in the Netherlands seem unable to take decisive action. We need to substantially increase our execution power.’

The Supervisory Director as Guardian of the Future

Sustainability as a Compass in an Unstable World

‘The Public-Private Partnership Has Evolved Into an Ecosystem’

Frans Muller (Ahold Delhaize): ‘We Aim to Grow Faster Than the Market’

Hans Bongartz (Boer & Croon): ‘We Are Ready to Claim Our Seat at C-Level’

How Does Employee Well-being Fit Into Strategy?

Companies can do far more in the fight against absenteeism, according to Danish entrepreneur, CEO of Insurance at Heart, Gitte Kristiansen. In her former role as Global Head of Pensions & Insurance at the internationally operating cleaning and facility company, ISS, she pioneered efforts to drastically reduce absenteeism. 

What should, will and can companies do well now in order to continue doing ‘the right thing’ five to 10 years from now? That question is the focus of this series by Management Scope in cooperation with Allen & Overy. Executive Board members, entrepreneurs, representatives of civil society and other experts have their say. This time the focus is on the shareholder. Gerben Everts of the Association of Stockholders (VEB): ‘Executive Board members should engage more with large shareholders, private investors, representative organizations, voting advisors of large, international investors and interest groups.’

Gitte Kristiansen: ‘Absence Management Should Be on the Board Agenda’

Companies can do far more in the fight against absenteeism, according to Danish entrepreneur, CEO of Insurance at Heart, Gitte Kristiansen. In her former role as Global Head of Pensions & Insurance at the internationally operating cleaning and facility company, ISS, she pioneered efforts to drastically reduce absenteeism. 

Gerben Everts (VEB): ‘Do Not Let Financial Analysts Guide You’

What should, will and can companies do well now in order to continue doing ‘the right thing’ five to 10 years from now? That question is the focus of this series by Management Scope in cooperation with Allen & Overy. Executive Board members, entrepreneurs, representatives of civil society and other experts have their say. This time the focus is on the shareholder. Gerben Everts of the Association of Stockholders (VEB): ‘Executive Board members should engage more with large shareholders, private investors, representative organizations, voting advisors of large, international investors and interest groups.’

The First 100 Days as Supervisory Director at ASML

The First 100 Days as Supervisory Director at ASML

On his first hundred days as Supervisory Board Member of ASML, Jack de Kreij says: ‘You have to understand every detail.’
Dominique Hermans (Randstad): ‘Labor Must Go Circular Too’

Dominique Hermans (Randstad): ‘Labor Must Go Circular Too’

In her capacity as Chief Executive of Northern Europe at Randstad, Dominique Hermans observes striking parallels in labour market challenges across European nations. ‘There exists a significant gap between supply and demand, and everyone is in search of solutions to this scarcity. We need a broader perspective and a talent-centric approach to redefine the labour market.’
Willem Uijen (Unilever): ‘We Pursue Procurement With Purpose’

Willem Uijen (Unilever): ‘We Pursue Procurement With Purpose’

At Unilever, partnerships, joint innovations and cost reductions should lead to sustainable business performance and satisfied shareholders, with the planet as the ultimate winner. Willem Uijen, Chief Procurement Officer and architect of the new sourcing strategy: ‘Our R&D department is well advanced with the plastics program.’
Harold Van Den Broek (Heineken): 'No Blank Cheques On ESG Designation'

Harold Van Den Broek (Heineken): 'No Blank Cheques On ESG Designation'

Heineken's Chief Financial Officer, Harold van den Broek, is executing his strategic and sustainability agenda in a tumultuous climate of rising prices and pressured profit figures. According to the CFO, shareholder value creation will give way to stakeholder value creation. ‘It has become imperative to take good care of the entire environment in which your company operates.’
Carin Gorter: ‘Look at Opportunities as Well as Risks in Companies’

Carin Gorter: ‘Look at Opportunities as Well as Risks in Companies’

If it were up to fivefold Board member Carin Gorter, the Supervisory Board would also test the company’s strategy for agility. The resulting measured and realistic insights help companies maneuver in these volatile times. ‘I want to make organizations and their strategy agile for the future from the perspective of opportunities as well as risks.’
Working on Future-Proof Work

Working on Future-Proof Work

Training and development, automation, and flexible career paths ... these are the knobs employers need to turn to prepare for the labor market of the future, according to our roundtable participants. At the same time, they note that the work environment will continue to change, even in ways that cannot be foreseen today. 'We will have to anticipate that again and again.'
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