Interviews

For energy supplier Eneco, data forms the basis for both commercial activities and the pursuit of a more sustainable transition. Chief Technology Officer Vincent Tuk and his team of six hundred employees play a crucial role in the organization’s tech-first ambitions. ‘But non-technicians need to be equally aware of the possibilities of data and artificial intelligence. Our tech team and our business team are fully integrated.’

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Rinke van de Rhee and Mario Suykerbuyk are working under pressure facilitating the energy transition. As CDO of regional grid operator Alliander and CIO of high-voltage grid operator TenneT respectively, they are ensuring that the electricity grid is ready for the future. ‘To what extent is the energy transition a digital transformation? Completely.’

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Aart Rupert started 12 years ago as ‘head of IT’ at Damen. In those 12 years, he transformed the shipbuilder into a leading digital concern that now specializes in providing maritime solutions. The chief digital officer sees creativity as essential for good performance. ‘IT people want to standardize everything, while we, from a craftsmanship perspective, quickly say we would simply make a customized solution. This can lead to a solid battle, but I think it is okay to deviate from time to time.’

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The banking world was a leader in the digital transition with internet banking and mobile banking. Now, to ensure the security and reliability of financial transactions, digital acceleration has become a top priority. Alexander Zwart, chief innovation & technology officer of Rabobank, ensures that the bank has the strength and flexibility to deal with technological changes. ‘Simplification is essential.’

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Vincent Tuk (Eneco): ‘Data is key in this new energy world’

For energy supplier Eneco, data forms the basis for both commercial activities and the pursuit of a more sustainable transition. Chief Technology Officer Vincent Tuk and his team of six hundred employees play a crucial role in the organization’s tech-first ambitions. ‘But non-technicians need to be equally aware of the possibilities of data and artificial intelligence. Our tech team and our business team are fully integrated.’

Read more

Process intelligence in the energy transition

Rinke van de Rhee and Mario Suykerbuyk are working under pressure facilitating the energy transition. As CDO of regional grid operator Alliander and CIO of high-voltage grid operator TenneT respectively, they are ensuring that the electricity grid is ready for the future. ‘To what extent is the energy transition a digital transformation? Completely.’

Read more

Aart Rupert (Damen) on the battle between IT and craftsmanship

Aart Rupert started 12 years ago as ‘head of IT’ at Damen. In those 12 years, he transformed the shipbuilder into a leading digital concern that now specializes in providing maritime solutions. The chief digital officer sees creativity as essential for good performance. ‘IT people want to standardize everything, while we, from a craftsmanship perspective, quickly say we would simply make a customized solution. This can lead to a solid battle, but I think it is okay to deviate from time to time.’

Read more

Alexander Zwart (Rabobank): ‘We will not settle for over complexity’

The banking world was a leader in the digital transition with internet banking and mobile banking. Now, to ensure the security and reliability of financial transactions, digital acceleration has become a top priority. Alexander Zwart, chief innovation & technology officer of Rabobank, ensures that the bank has the strength and flexibility to deal with technological changes. ‘Simplification is essential.’

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The CIOs of NS (Dutch Railways) and ProRail rely on each other to keep the Dutch trains running. They therefore work together closely, explain Hessel Dikkers (NS) and Arjen Boersma (ProRail). ‘Of course, we could develop IT independently. But one way or another, it all connects in the end. We know that without data sharing and cooperation, no trains will run. Our reciprocal support is vital.’

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Celonis, the market leader in process mining and process intelligence, is the latest knowledge partner of Management Scope. By collecting data from existing company systems, Celonis provides insights into what is happening within a company, then provides solutions to help teams quantify this value. Regional Vice President Benelux Christian Tabois: ‘Through placing a digital layer above existing systems and integrating all online data into it, we can see exactly how processes are running and it becomes possible to identify the exact cause of problems.’

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Arjen Boersma and Hessel Dikkers: ‘We are truly dependent on one another to keep our trains running

The CIOs of NS (Dutch Railways) and ProRail rely on each other to keep the Dutch trains running. They therefore work together closely, explain Hessel Dikkers (NS) and Arjen Boersma (ProRail). ‘Of course, we could develop IT independently. But one way or another, it all connects in the end. We know that without data sharing and cooperation, no trains will run. Our reciprocal support is vital.’

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Christian Tabois (Celonis): ‘Process Intelligence Brings Projects to Maturity and Value’

Celonis, the market leader in process mining and process intelligence, is the latest knowledge partner of Management Scope. By collecting data from existing company systems, Celonis provides insights into what is happening within a company, then provides solutions to help teams quantify this value. Regional Vice President Benelux Christian Tabois: ‘Through placing a digital layer above existing systems and integrating all online data into it, we can see exactly how processes are running and it becomes possible to identify the exact cause of problems.’

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Essays

How intelligent will the future be? This question is both complex and fascinating as it relates to technological progress and, in particular, artificial intelligence (AI). As computer scientist Alan Kay noted: ‘The best way to predict the future is to invent it.’ In this piece, Rudy Kuhn and Michiel Pieters from data processing company Celonis explore the three possible forms of partnerships when AI is equipped with process-specific knowledge and deployed in decision-making.

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From Human to Hybrid Decision-Making

How intelligent will the future be? This question is both complex and fascinating as it relates to technological progress and, in particular, artificial intelligence (AI). As computer scientist Alan Kay noted: ‘The best way to predict the future is to invent it.’ In this piece, Rudy Kuhn and Michiel Pieters from data processing company Celonis explore the three possible forms of partnerships when AI is equipped with process-specific knowledge and deployed in decision-making.

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Related themes

Digital Transformation

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