SeederDeBoer, the new knowledge partner of Management Scope, aims to become the leading organizational consultancy for complex change processes in large Dutch organizations. Partner Lotte Hart discusses her and her colleagues’ unconventional approach, with the common thread being the extent to which people embrace change. ‘Often, there is a problem behind the problem and a question behind the question. If you succeed in clarifying that together, you can avoid a lot of hassle and disappointment during the process.’

Organizations invest a great deal of money, time, and effort into AI development, often with sky-high expectations. In practice, however, Dutch companies are still deriving limited real benefit from their investments, according to Lotte Hart and Nena Roes of the management consulting firm SeederdeBoer. The cause is not the technology itself, but a combination of organizational and human factors.