Risk and Finance
Not all crises are the same. For professions in the business world that deal with the financial risks of business operations (first and foremost, risk managers, controllers, accountants, chartered accountants, chief risk officers and chief finance officers), the corona crisis turned out to be the first crisis in two decades in which they were not the scapegoat.
Just think about it. In 2000 overly high investor expectations and overly ambitious plans by CFOs, CROs and CEOs meant that the Internet hype ended overnight. Stock prices collapsed, and countless Internet companies went bankrupt. In the ‘new economy’, spending was supposedly more important than earning money. Or maybe not. The Internet crisis then led to the sudden discovery of large-scale fraud in other industries. However, due to deteriorating market conditions, executive directors at American utility company Enron (which went bankrupt) and supermarket group Ahold (which was rescued), among others, were no longer able to keep fraud under the radar. Major accounting scandals followed worldwide. Problems also arose with private equity, which has been on the rise in the Netherlands since the turn of the century. Some parties turned out to have overleveraged their private equity holdings too eagerly. The excesses led to stricter legislation and regulations., such as the Dutch Corporate Governance Code, or the American Sarbanes Oxley Act. Regulators such as the Dutch Central Bank (DNB) and the Netherlands Authority for the Financial Markets (AFM) were given more and more responsibilities and powers, which in turn led to the professionalization of the finance and risk departments at the large corporations.
The rise of the chief risk officer
However, this professionalization could not prevent the next financial crisis from occurring. The credit crunch from 2007 onwards primarily affected the financial and banking sectors. Shortly afterwards, the euro crisis followed, plunging the eurozone and Europe as a whole into crisis. It was precisely in the heart of the capitalist system (the financial sector) that risk rules were systematically evaded and violated. As it turned out, compliance was not the solution. A deep economic crisis followed. Banks faltered or went bankrupt. The European Central Bank (ECB) had to come to the rescue. This crisis led to the rise of the chief risk officer in the boardroom. Particularly in financial groups, the CRO plays a pivotal role. He is not only concerned with rules and compliance but also with encouraging proper conduct. Nowadays the combination is also called Hearts & Minds.
Back to the beginning. How different is the COVID-19 crisis! The economic crisis that began in 2020 was not the result of large-scale fraud or risky conduct, but of a health crisis. The financial professionals are beyond suspicion in this crisis. This is not a crisis of too much debt, too much risk or poor accounting. The crisis is caused primarily by COVID-19 severely restricting everyone's freedom of action. The fact that the finance professional or the chief financial officer are not the culprits does not mean that they have been left alone in this crisis. On the contrary, turnover losses in many industries were unprecedented in 2020. Whether in private equity, listed companies or family-owned businesses, for the CFO it is all hands on deck during the crisis.
Integrated reporting
Finally, this applies not only to risk management or risk control. Auditors are increasingly busy. Frightened by the crises of the past two decades, consumers and investors demand much more transparency and ‘a good story’ from companies. That good story means: are you dealing transparently and correctly with customers, suppliers, employees and other stakeholders? But also: what does the supply chain look like? How sustainable or circular is it? For organizations, this increased social pressure means that they no longer only have to report on financial matters, but also on matters such as sustainability and good governance. Integrated reporting, it is called. What started out as the Sustainability Report, in which companies talk about their sustainability aspirations, is increasingly becoming a central part of business operations and therefore accounting practices.
Linde Jansen (PostNL): ‘Finance is a frontrunner’
After a long career at brewer Heineken, Linde Jansen moved to postal company PostNL in the spring of 2025 for her very first role as CFO. She could immediately get involved with a new strategy. Jansen is not a CFO who only focuses on the numbers: ‘As finance, we are truly transformation leaders, not transformation supporters.’
Read moreClose collaboration between CEO and CFO is no longer merely a functional necessity but has become a strategic requirement. Mutual trust is crucial in this regard but cannot be taken for granted. Take the time to build a bond of trust, and do so preferably before a difficult period sets in, was the message at Deloitte’s CFO dinner in the Church Hall of the H’ART Museum in Amsterdam. ‘Then almost all friction can be resolved.’
At construction company Heijmans, Gavin van Boekel forms a tandem with the CEO. This creates a unique dynamic. Even though, according to Van Boekel, they are fairly complementary, it remains necessary to seek out the friction. ‘I would find it very dangerous if we were constantly in agreement. Then you become each other’s echo chamber, while what we need to do is arrive at the best outcome together, achieving the synergy of one and one makes three.’
The relationship between CEO and CFO requires constant nurturing
Close collaboration between CEO and CFO is no longer merely a functional necessity but has become a strategic requirement. Mutual trust is crucial in this regard but cannot be taken for granted. Take the time to build a bond of trust, and do so preferably before a difficult period sets in, was the message at Deloitte’s CFO dinner in the Church Hall of the H’ART Museum in Amsterdam. ‘Then almost all friction can be resolved.’
Gavin van Boekel (Heijmans): ‘The CEO-CFO partnership has become more important’
At construction company Heijmans, Gavin van Boekel forms a tandem with the CEO. This creates a unique dynamic. Even though, according to Van Boekel, they are fairly complementary, it remains necessary to seek out the friction. ‘I would find it very dangerous if we were constantly in agreement. Then you become each other’s echo chamber, while what we need to do is arrive at the best outcome together, achieving the synergy of one and one makes three.’
When companies revise their profit forecasts, it can have enormous consequences for their share price. Guidance on profit forecasts can therefore directly determine company value and access to capital. How should a CFO best deal with this?
Sustainable transition is inevitable, says Sandra Phlippen, chief economist of ABN AMRO, as all countries will reach a point where the cost of inaction exceeds the cost of the transition. The pace of sustainability is primarily determined by politics and policy. ‘We must, after all, recognize that the public and private sectors have different responsibilities. You cannot ask individual companies to compromise their competitive position to do something good for the world.’
After a long stay abroad, Mirjam van Thiel is back in the Netherlands as group CFO of Acomo, a holding company of ten companies focused on plant-based foods. Van Thiel's goal: to establish roots in her own country and grow with her organization. ‘People want healthy and tasty food, food security, and sustainably produced food. We are working on all these themes and see many opportunities for our companies to grow autonomously.’
CFO, take control of the profit forecast
When companies revise their profit forecasts, it can have enormous consequences for their share price. Guidance on profit forecasts can therefore directly determine company value and access to capital. How should a CFO best deal with this?
Sandra Phlippen: ‘A CO2 tax is not a punishment’
Sustainable transition is inevitable, says Sandra Phlippen, chief economist of ABN AMRO, as all countries will reach a point where the cost of inaction exceeds the cost of the transition. The pace of sustainability is primarily determined by politics and policy. ‘We must, after all, recognize that the public and private sectors have different responsibilities. You cannot ask individual companies to compromise their competitive position to do something good for the world.’
Mirjam van Thiel (Acomo): ‘A CFO is more than the financial conscience’
After a long stay abroad, Mirjam van Thiel is back in the Netherlands as group CFO of Acomo, a holding company of ten companies focused on plant-based foods. Van Thiel's goal: to establish roots in her own country and grow with her organization. ‘People want healthy and tasty food, food security, and sustainably produced food. We are working on all these themes and see many opportunities for our companies to grow autonomously.’
René van Vlerken (Euronext): ‘The end goal is a European capital market’
Euronext CEO René van Vlerken has concerns about the Dutch and European capital markets. The urgency for the creation of a European capital market has grown enormously, and so consolidating it is his most important challenge. ‘There is enough capital, but the market in Europe is too fragmented.’
Read moreMost read
The CFO as Challenger and Driving Force
The experts at our roundtable shed light on financial management for a sustainable future. Determining the pace at which to proceed is where the CFO should lead the way. ‘The CFO determines the pace at which the organization takes the steps.’
NIS2 Directive: Cybersecurity Is a Joint Responsibility
Europe is preparing for the digital age. Unambiguous European regulations, directives and rules are of significant importance in the digital society and economy. In this light, organizations should not see the NIS2 directive as merely adding to regulatory burdens, but primarily as an opportunity.
‘Sustainability does not stand alone’
Financial vulnerability in the Netherlands
Bas Brouns (KLM): ‘Our main aim is increasing the margin’
The CFO as strategic navigator in a new world order
Frederik van der Schoot and Gerbrand ter Brugge (Oaklins): 'An Opportunity Might Come Only Once'
CFO Survey Deloitte: How to survive the CFO Triangle
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Mindful of increasing digitalization and the growing impact of technology, Europe is preparing for the digital age. Unambiguous European regulations, directives and rules are of significant importance in the digital society and economy. In this light, organizations should not see the NIS2 directive as merely adding to regulatory burdens, but primarily as an opportunity, according to Elly van den Heuvel and Simone Pelkmans of Deloitte. Plus: how to get started in five steps.
Dutch CFOs are making substantial investments in artificial intelligence, as revealed in the latest edition of the semi-annual Deloitte CFO Survey. Sustainability and cost-consciousness are also high on the CFO's agenda. Nevertheless, organizations are far from future-proof.
NIS2 Directive: Cybersecurity Is a Joint Responsibility
Mindful of increasing digitalization and the growing impact of technology, Europe is preparing for the digital age. Unambiguous European regulations, directives and rules are of significant importance in the digital society and economy. In this light, organizations should not see the NIS2 directive as merely adding to regulatory burdens, but primarily as an opportunity, according to Elly van den Heuvel and Simone Pelkmans of Deloitte. Plus: how to get started in five steps.
Deloitte CFO Survey: The CFO’s View of The Digital Future
Dutch CFOs are making substantial investments in artificial intelligence, as revealed in the latest edition of the semi-annual Deloitte CFO Survey. Sustainability and cost-consciousness are also high on the CFO's agenda. Nevertheless, organizations are far from future-proof.